The app is not foreign to them, and is often their preferred way to chat with others. Messenger is already installed on the mobile devices and tablets of most people.This means you can incorporate chat as one of the main ways customers can respond to your adveritsing and marketing messages. Messenger provides seamless integration with Facebook and Facebook Marketing.Now it can be a vital part of your customer service and support. Even before CV-19, Messenger Chat was good for improving efficiency in customer service departments.The chat bot will automatically answer the customer for you. Common questions like “What are your opening hours?”, “Do you do delivery?”, “Can I pay by Credit Card?” and “Are you still operating at the moment?’ are all questions you can program into the Facebook Messenger Chat.You can create default replies and automatic prompts so it makes you look like you’re online 24 hours a day.

This extends far outside simply changing colours and branding.

Messenger can be easily customised to your business.

Messenger Chat is free! There is no user cost, no license cost and no monthly fees.

Lots of good reasons to use Facebook Messenger Chat Live chat is not a new concept, but in this new world where we all need to work from home if possible AND still do business, there has never been a better time to consider adding live chat to your website. There are many Live Chat systems to choose from, but our current favourite is the Facebook Messenger chat.

Facebook messenger website